iCube Customer Relations Management

The CRM holds the data related to the customers and the relation they have got with the company and management

too, it does have the well-versed view of serving the management with systematic functions at times needed such

as who handles what and which department is responsible and what is the status of the prospect.

 

Prospect List

Create and manage your own prospect list using the user friendly option, record all prospect details along with the level of priority and dates of any scheduled meetings.  iCube Office has been designed on a well planned platform using technology that gives you a go and click concept.

Planning and Schedule

Within the planning and scheduling function you can set appointment times and be reminded at the designated time then add to the notes and update your records.

Clients

Once the prospect becomes a client their status can be changed and their details saved.

Queries

All queries can be log as complaints, enquires, error, renewal or other.

Tasks

Each task can be assigned to a particular person and recorded as in progress, delay, completed and unfinished.